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Frequently Asked Questions

What is the process? 1.Review the website to understand the features and options. 2. Contact us through the “Book Us” page and fill in the details listed on the form. 3, The process for booking will be completed through e-mail. E-transfer details, invoice, and contract to agree and sign will be sent to you. A 20% retainer is required to secure your spot. The rest of the payment will be due 14 days before the event. 4. Once confirmed, a confirmation e-mail will be sent to you with a form to complete specific details about your event. We will create a custom proposal specific to you and finalize all the details for your event through email. We are happy to meet through a virtual meeting or phone call if needed. On the day of the event, the photo booth attendee will need one hour for set up and one hour for tear down.

What are the Terms and Conditions for Retainer and Event Changes? Please be advised that the 20% retainer fee is non-refundable. If you need to modify or cancel your booking, you must do so at least 14 days before the scheduled event. Any changes are subject to availability, and can only be made to dates that are currently open.

What cities do you service? We provide services for all cities around Calgary, including Kananaskis, Canmore, Banff, RedDeer, and Edmonton. Ask for quoting

What is the minimum required space needed for the booth to be set up? A 10ft x 10ft space is the minimum requirement for the photo booth, and the set-up and tear-down process takes approximately two hours in total.

What type of digital sharing options do you offer? We offer a variety of ways to share your photos instantly! You can choose from AirDrop, QR code, text, email, live gallery, or link to a website where you can view every photo from the event.

How many people can use the photo booth at once? Depending on the distance from the camera to the backdrop, the booth can fit up to 8 people. However, we do recommend a maximum of 5 people for the best shot.

Is there customization available? The beauty of our photo booth experience is that you can personalize it to your liking. Choose from a variety of options including color themes, tap-to-start screens, overlays, templates, props, backdrops (from our inventory), modes, filters, and much more! However, please note that while we do offer a wide range of customization options, we do not provide custom-created backdrops or specific branding at this time.

How many pictures can be taken per hour? Our advanced software and printer are designed to produce quick and efficient results, capable of capturing and producing up to 60 photos per hour, including prep time.

Are photos printed right away? Our printing technology allows for instant photo printing, with each photo taking about 60 seconds to print.

Can photos be printed in black and white? The answer is yes! We are passionate about black and white photography and strive to provide the best quality lighting to capture stunning monochromatic images.

What is the maximum number of hours do you service? We offer a minimum of 2 hours per event, but we're flexible when it comes to the maximum time you need to make your event a success.

How many hours would you suggest to book the booth for? The maximum number of hours we provide service will vary based on your party's size. Our general suggestion is one hour of service per 150 guests.

Can we choose how far the distance between the camera and the backdrop? Yes, absolutely! Although we recommend a full body image for a more professional studio look, portrait mode is also an option.

What types of props do you use? We opt for a more sophisticated look that is minimalistic in nature. You'll have plenty of options to choose from.

Will there be a booth attendant? You will have a booth attendant at your event! Our packages come with a dedicated attendant who will handle the installation, dismantling, and maintenance of the photo booth to ensure that you and your guests have a fantastic time.

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